Window
Wed–Fri, 6am–5pm
Typically done much earlier, but our full window ensures safe transit for all routes.
The Cooler Rule
Leave yours out.
Cooler out = Guarantee Active. This protects the living greens from Vegas heat.
Delivery Protocol
Where We Leave It
Default is your front door or designated spot. Changes require 1 week notice.
Delivery Issue Today?
Text URGENT + your address + a photo. We'll triage same-day.
Need to Skip / Pause?
Changes require 1 week notice. See Membership + Billing.
Guarantee
We have a very low error rate (~0.5%), but we're human — and these are living foods.
If anything arrives in poor condition, text us a photo (with the batch number) within 24 hours and we'll make it right.
Guarantee condition: Cooler out on delivery days keeps guarantee active.